Muscat – The Consumer Protection Authority (CPA) has launched several campaigns to monitor product prices and availability in the wake of severe Hurricane Shaheen.
A statement issued by the authority said: “Field inspection teams are carrying out several campaigns to provide support and assistance to consumers. The campaigns aim to provide all forms of support and assistance to citizens and residents, to restore normal markets and to stabilize the prices and availability of products. ‘
The CPA has called on its executives in all its branches and departments to take action to deal with the effects of Shaheen and help suppliers restore services and provide all basic products to consumers.
HE Salim bin Ali al Hakmani, Chairman of the CPA, visited the affected governorates to assess the market situation and learn about the efforts being made to cope with the adverse weather conditions and ensure that there are no increase in commodity prices. His visit was aimed at ensuring compliance with rules and regulations by suppliers.
The authority confirmed that field crews monitor various centers and stores during morning and evening shifts.
The teams have carried out 560 inspection visits to the markets since the beginning of October and recorded 44 infringements. The CPA’s Consumer Communication Center also received 136 complaints which were dealt with directly and promptly by taking the necessary action. Forty-nine complaints were also registered via the authority’s accounts on social media platforms during this period.
The authority works with various parties to provide assistance to support people affected by adverse climatic conditions and to distribute humanitarian aid as part of its social responsibility.
The APC said it appreciated the supplier’s cooperation with its executives in carrying out their duties and welcomed their determination to overcome the effects of Shaheen. The authority urged consumers to report any breach or abuse in the markets through its social media platforms and hotline.